Customer Service Agent-Korean and Japanese Speaking (25-Korean & 25-Japanese) – #JHedzWorlD

Join Accenture and help transform leading organizations and communities around the world.  The sheer scale of our capabilities and client engagements and the way we collaborate, operate and deliver value provides an unparalleled opportunity to grow and advance.  Choose Accenture, and make delivering innovative work part of your extraordinary career.

Responsibilities:
 

• Perform customer service and web site content management.


• Ensure to be always compliant to the audit process


• Work together with Subject Matter Experts on quality scoring


• Collects, measures, analyzes, evaluates, interprets and summarizes data in preparation for generating reports to be used for performance evaluation of the project.  


• Able to work in a team with other team members


• Able to work well with clients


• Address any ad-hoc process or technical questions.

 

Requirements:
 

• Fresh Graduate with a Bachelor’s Degree in any field.


• 6 months to 1 years call centre experience is acceptable.


• Must be able to speak, read and write in Korean or Japanese


• Must be willing to work on rotation night and day shift.


• Must be willing to work in Kuala Lumpur, Malaysia.

All of our consulting professionals receive comprehensive training covering business acumen, technical and professional skills development.  You’ll also have opportunities to hone your functional skills and expertise in an area of specialization.  We offer a variety of formal and informal training programs at every level to help you acquire and build specialized skills faster. Learning takes place both on the job and through formal training conducted online, in the classroom, or in collaboration with teammates. The sheer variety of work we do, and the experience it offers, provide an unbeatable platform from which to build a career.

Diversity and Corporate Citizenship

At Accenture, we take the widest possible view of inclusion and diversity, going beyond gender, race, religion, ethnicity, sexual orientation, gender identity and expression to create a work environment that welcomes all forms of backgrounds and differences. Accenture prides itself in being a good Corporate Citizen. We place Corporate Citizenship at the heart of our business and use our skills to create shared value with our stakeholders. We do this in a variety of ways, such as helping communities to build sustainable livelihoods, improving processes at not-for-profit organizations, or working to understand and reduce our own environmental footprint.

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Customer Service Agent-Korean and Japanese Speaking (25-Korean & 25-Japanese) – #JHedzWorlD